Grand Pacific Hotel Pwtc Kuala Lumpur, Kuala Lumpur

My stay at the hotel was overall pleasant with some ups and downs. The rooms were quite clean and good, but they faced the road side, which was a bit noisy. The air conditioning was not functioning well, and there was a slight smell in the room. The service had its highs and lows; while some staff were extremely helpful and polite, others, like the Malay lady at the front desk, came across as rude and arrogant. The location was convenient for visiting Batu Caves, but it was hard to find and particularly tricky for larger vehicles like MPVs. The dining options were not impressive, with almost the same menu every time, lacking variety. On the bright side, fresh seasonal fruits were included. Despite the shortcomings, the facilities were decent and provided an average experience.

The hotel offers a view of the Petronas Tower and is suitable for a family with 3 adults and 4 children. The room faces a car parking area, providing easy visibility of parked cars but lacks privacy. The service is below standard, with unclean rooms, lack of toiletries despite being promised, and poor response to inquiries. The location is convenient for shopping near the mall but has cleanliness issues, including a disruptive altercation at 3 am. The dining options are basic with limited choices, though staff can recommend outside restaurants. The facilities are subpar, reflecting on the overall value for money.

The hotel's rooms, despite being noisy due to their location at the corner near a pub, are comfy and spacious, overlooking a car parking area. The service is lacking in cleanliness and toiletries, although the staff are friendly. The location is convenient but affected by ongoing road works. The dining options are basic, and a dinner experience at Cristallo Di Luna restaurant was not memorable.

The hotel rooms were nice and spacious, suitable for family travel. However, they often smelled moldy, smoky, and stuffy, which was a downside. The service was a mixed bag, with some staff being very nice but others not responsive to requests. The location, while strategic, was currently affected by road works. The dining experience was basic but sufficient, especially considering the value for money. The hotel facilities were decent despite some shortcomings.

The Grand Pacific is a gem for those seeking a spacious and clean family room at an affordable price. While the room was large and quite clean, the value for money is impressive. Service had its ups and downs with friendly staff but lacking in hospitality at times. The location offers convenience with proximity to the mall but falls short in terms of noise levels. The dining experience may not suit everyone's taste buds, but gluten-free options are available. Overall, a budget-friendly choice with mixed service experiences.